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1 анализ потерь
анализ потерь
(ITIL Service Operation)
Техника, используемая для идентификации влияния на бизнес одной или нескольких проблем. Формула расчета потерь основана на количестве затронутых пользователей, продолжительности простоя, влияния на каждого пользователя и стоимости для Бизнеса (если известна).
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]EN
pain value analysis
(ITIL Service Operation)
A technique used to help identify the business impact of one or more problems. A formula is used to calculate pain value based on the number of users affected, the duration of the downtime, the impact on each user, and the cost to the business (if known).
[Словарь терминов ITIL версия 1.0, 29 июля 2011 г.]Тематики
EN
Русско-английский словарь нормативно-технической терминологии > анализ потерь
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